SERVICE TIERS

Essential Support

For light, lifestyle-based assistance

• Errands and shopping

• Transport to appointments

• Companionship and check-ins

• Simple schedule support

Ideal for independent clients needing a helping hand.

Premium Lifestyle Support

For ongoing, structured assistance

• Appointment coordination and attendance

• Weekly planning and routines

• Home and lifestyle organisation

• Family communication and updates

Ideal for clients needing regular support and reliability.

VIP Concierge & Care Management

For higher-need or high-complexity clients

• High-touch, ongoing support

• Complex scheduling and care coordination

• Family liaison and reporting

• Priority and on-call availability

Ideal for clients requiring comprehensive oversight and reassurance.

ADD-ON SERVICES

Additional Support Services

• Transport & chauffeur services

• Holiday and travel assistance

• Event and family visit support

• Allied health & private provider coordination

• Lifestyle management and personal shopping

Add-ons can be included within packages or arranged separately.

Service level is determined by responsibility, complexity, and coordination required — not just time spent.